Debt Collectors can now contact you on social media

CFBP has given debt collectors the ability to contact lenders through social media.

Debt Collectors can now contact you on social media

In an evolving society where social media and modern technologies has taken more space than regular communication channels, debt collectors have been facing some challenges when trying to reach lenders with what can be called as outdated standards.

A new rule now allows debt collectors to contact you on social media, email, text and of course phone. This rule was approved last year by Kathleen Kraninger, president of CFPB (Consumer Financial Protection Bureau)

When being reached by collectors, some criteria must be met:

  • You can oly be contacted by private message: Debt collectors can only reach you on social media if the message is private. No message can be viewable by the general public.
  • Debt collector must identify himself: Debt collectors must identify themself in order to send you a message or to request to add you as a friend or contact.
  • It must include a way for you to stop receiving messages: Debt collectors must give you an easy way to opt out from receiving further communications.

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We are a nonprofit financial literacy organization. We employ trained and certified credit counselors to guide and provide people in the U.S. with the information and skills necessary to resolve their personal financial issues. Our mission is to help consumers improve their standard of living by increasing their overall understanding of personal financial literacy.

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